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Best Salesforce Training Institute in Delhi, Salesforce Training Center in Delhi Fee Is 12000 Rs

Best Salesforce  Training Institute In Delhi
4 Star Rating: Very Good 4 out of 5 based on 23 ratings. 5 user reviews.

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Webtrackker Training Centre


Best Salesforce Training Institute & Salesforce Training Center in Delhi

Best Salesforce Training Institute, Center in Delhi - Fee is 12000 Rs. Salesforce an extremely flexible and scalable CRM system that is delivered via the cloud (or software as a service - SaaS) for a monthly fee so all your users need is access to a web browser, either on a PC, tablet or smartphone.Best Salesforce Training Institute, Center in Delhi Webtrackker provides Best Best Salesforce Training Center in Delhi based on current industry standards that helps attendees to secure placements in their dream jobs at MNCs. webtrackker Provides Best Salesforce Training in Delhi. Webtrackker is one of the most credible Salesforce training institutes in Delhi offering hands on practical knowledge and full job assistance with basic as well as advanced level Salesforce training courses. Webtrackker is the biggest Salesforce training center in Delhi with high tech infrastructure and lab facilities and the options of opting for multiple courses at Delhi Location Best Salesforce Training Institute in Delhi .

Without any doubt Webtrackker is the best place for salesforce Training. salesforce is the phase of the cloud computing . In the Salseforce no need to install any software and no hardware is required for this technology. The objective of training is, Customizing applications, business processes tabs, fields, and page layouts, Understanding navigation around the data model, Managing multiple user profiles, Creating a secure and effective environment, Creating efficient dashboards and reports, Learning how to automate workflows, Enabling service cloud collaboration.

Top 20 Reasons to Choose WEBTRACKKER for Salesforce training in Delhi

  • Salesforce training in Delhi is designed according to current IT market.
  • Offer the best Salesforce training and placement in Delhi with well defined training modules and course sessions.
  • Facilitate regular, weekend and customized Salesforce training in Delhi..
  • One of the biggest team of Certified Expert Trainers with 5 to 15 years of Real Industry Experience.
  • Mentors of Salesforce training in Delhi helps in major project training, minor project training, live project preparation, interview preparation and job placement support.
  • Smart Labs with Real Latest Equipments.
  • 24x7 Lab Facilities. Students are free to access the labs for unlimited number of hours as per their own preferred timings.
  • Smart classrooms fully equipped with projectors, live racks, Wi-Fi connectivity, Digital Pads.
  • Silent and Discussion Zone areas in Labs to enhance Self Study and Group Discussions.
  • Free of Cost Personality Development sessions including Spoken English, Group Discussions, Mock Interviews, Presentation skills.
  • Free of Cost Seminars for Personality Development & Personal Presentation.
  • Varity of Study Material: Books, PDF’s, Video Lectures, Sample questions, Interview Questions (Technical and HR), and Projects.
  • Hostel Facilities available at Rs 5,500/month for Salesforce training in Delhi students.
  • Free Study Material, PDFs, Video Trainings, Sample Questions, Exam Preparation, Interview Questions, Lab Guides.
  • Globally Recognized Course Completion Certificate.
  • Extra Time Slots (E.T.S.) for Practical's(Unlimited), Absolutely Free.
  • The ability to retake the class at no-charge as often as desired.
  • One-on-One attention by instructors.
  • Helps students to take knowledge of complex technical concepts.
  • Payment options: Cheque, Cash, Credit Card, Debit card, Net Banking.

WEBTRACKKER Trainer's Profile for Salesforce training in Delhi

WEBTRACKKER'S Salesforce training Trainers are:

  • Are truly expert and fully up-to-date in the subjects they teach because they continue to spend time working on real-world industry applications.
  • Have received awards and recognition from our partners and various recognized IT Organizations.
  • Are working professionals working in multinational companies such as HCL Technologies, Birlasoft, TCS, IBM, Sapient, Agilent Technologies etc.
  • Are certified Professionals with 7+ years of experience.
  • Are Well connected with Hiring HRs in multinational companies.

Placement Assistance after Salesforce training in Delhi

WEBTRACKKER'S Placement Assistance

  • WEBTRACKKER is the leader in offering placement to the students, as it has a dedicated placement wing which caters to the needs of the students during placements.
  • WEBTRACKKER helps the students in the development of their RESUME as per current industry standards.
  • WEBTRACKKER conducts Personality Development sessions including Spoken English, Group Discussions, Mock Interviews, Presentation skills to prepare students to face challenging interview situation with ease.
  • WEBTRACKKER has prepared its students to get placed in top IT FIRMS like HCL, TCS, Infosys, Wipro, Accenture and many more.

webtrackker Course duration for Salesforce training in Delhi

  • Fast Track Training Program (4+ hours Saturday And Subday)
  • Demo Classes (Free Demo Class Time 1 pm Saturday And Sunday)
  • Weekend Training Classes (Saturday, Sunday & Holidays)
Webtrackker Projects

Webtrackker is IT based company in many countries. Webtrackker will provide you a real time projects based training with live website

Modules About Modules
Cloud Computing Fundamentals: Introduction to the Cloud Computing, Evolution of Cloud Computing, Comparisons with other computing techniques fetchers, Key characteristics of cloud computing, Advantages/Disadvantages, Classification of Cloud Computing, Based on as a service model, SAAS (Software as a service), PAAS (Platform as a service), IAAS (Infrastructure as a service, Based on deployment or access model, Cloud, Private Cloud, Hybrid Cloud
Sales Force CRM Concepts: What is CRM?, How CRM can help?, Sales force CRM Navigation terminology, Compare Salesforce.com CRM with other CRM products, Customization in sales force .com CRM, Introduction to sales force CRM Setup tool, Personal Setup, App Setup, Admin Setup
Salesforce.Com Cloud Overview: Sales Cloud, Service Cloud, Collaboration Cloud, Project development life cycle, Sales force editions Apex data loader
Organization Administration:
    Set your organization’s language & locale, Manage currency
Customization: Create custom profiles & custom fields, Define dependent pick list, Customize lookup fields, Customize validation & formulas, Customize page layouts, Customize standard related lists, Use field-level security
Workflow: Define workflow, Set up workflow rules, Set up workflow tasks & alerts
Workflow Approvals: Plan approvals using workflow, Use the approval wizard – standard vs. jump start, Create workflow approvals
Security & Access: Create & Manager Users, Set organization-wide defaults, Learn about record accessed, Create the role hierarchy, Learn about role transfer & mass Transfer functionality, Profiles, Login History
Data Utilities: Importing overview, Learn about import solutions & Custom Object records using the data loader, User mass delete, Initiate weekly export, Use storage
Data Utilities: Importing overview, Learn about import solutions & Custom Object records using the data loader, User mass delete, Initiate weekly export, Use storage
Data Utilities: Importing overview, Learn about import solutions & Custom Object records using the data loader, User mass delete, Initiate weekly export, Use storage
Analytics: Create custom reports, Use advanced filters, Use conditional highlighting, Use custom summary formulas, Use dashboards
Extending Salesforce CRM: Learn about custom objects, Learn about custom tabs, Learn about custom web tabs
The Appexchnage: The AppExchange, Install an app, Delete an app
Visual Force: Introduction and Tools, Purpose of Visualfoce, MVC Architecture
Controllers: Variables and Formulas, Standard Controllers and Standard List Controllers, Custom Controllers and Controller Extensions, Using static resources and custom components, Styling VF pages, Overriding buttons, links and tabs with VF, Using JavaScript in VF Pages, Advanced examples
APEX: Introduction to Apex, Pupose of Apex
Apex Fundamentals Collections, Loops
Apex Scheduling: Triggers, Invoking Apex, Classes, Objects and Interfaces, Testing Apex, Dynamic Apex, Batch Apex, Debugging Apex, Deploying Apex, Developing Apex in managed packages
sObjects and the Database sObjects and the Database, What is an sObject, SOQL and SOSL Queries
  • Salesforce Certified Advanced Administrator (301)

    AdvAdm

    Salesforce Certified Administrator Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 90 Mins.
    • Passing score: 65%
    • Price: $200 USD
    • Retake Fee: USD 100

    Syllabus for Salesforce Advanced Administrator 301 Certification Exam

    Security And Access 20%
    • Given a scenario, determine the implications to record and field data access
    • Describe the capabilities of territory management and the implications to the sharing model
    • Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration
    Extending Custom Objects And Applications 8%
    • Describe the appropriate use of relationship types when building custom objects
    Auditing And Monitoring 6%
    • Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
    Sales Cloud Applications & Service Cloud Applications 20%
    • Explain how to customize and maintain products, price books, schedules, and quotes
    • Describe the capabilities of Customizable and Collaborative Forecasting
    • Explain how to create and maintain Salesforce Knowledge
    • Explain how to create and maintain service entitlements and entitlement processes
    • Describe the features of Salesforce which enable interaction between support agents and customers
    Data Management  10%
    • Explain the tools and best practices for improving and enriching data quality
    Content Management 03%
    • Explain how to set up and maintain Salesforce CRM Content 
    Change Management  10%
    • Describe the options available to move metadata between environments
    • Describe the capabilities and best practices for using change sets to move metadata between environments
    Reports And Dashboards 10%
    • Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
    Process Automation 13%
    • Given a scenario, troubleshoot an approval process
    • Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem

    View Details

  • Salesforce Certified Administrator (201)

    Salesforce Certified Administrator (201)

    Salesforce Certified Administrator Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 90 Mins.
    • Passing score: 65%
    • Price: $200 USD
    • Retake Fee: USD 100
     

    Syllabus for Salesforce Administrator 201 Certification Exam

    Organization Setup And User Setup 10%
    • Describe the components of the company profile
    • Identify the steps to set up and/or maintain a user
    • Given a scenario, troubleshoot common user access and visibility issues Global User Interface
    Global User Interface And Security and Access 16%
    • Distinguish between the various UI settings that an administrator controls
    • Explain the various organization security options
    • Describe the features and capabilities of the Salesforce sharing model
    • Given a scenario, apply the appropriate security controls
    • Describe the various settings and permissions a profile controls
    • Given a scenario, determine the appropriate use of a custom profile
    Standard And Custom Objects 18%
    • Describe the standard object architecture and relationship model
    • Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard Objects
    • Given a scenario, determine the appropriate fields and page layouts for an object
    • Explain how to create, delete, and customize record types and business processes
    • Given a scenario, determine the appropriate record types and business processes
    • Explain the implications of deleting fields
    • Describe when to use and how to create formula fields
    Sales Cloud Applications & Service Cloud Applications 15%
    • Given a scenario, identify the capabilities and implications of the sales process
    • Given a scenario, identify when to apply the appropriate sales productivity features in both Salesforce Classic and Lightning Experience
    • Describe the capabilities of products and price books
    • Describe the capabilities of lead management
    • Given a scenario, identify how to automate lead management
    • Describe the capabilities of campaign management
    • Describe the capabilities of case management
    • Given a scenario, identify how to automate case management
    • Describe the capabilities of solution management
    • Describe the basic capabilities of portals
    • Describe the capabilities of Communities
    • Describe the capabilities of Salesforce Knowledge
    Activity Management, Chatter And Data Management 15%
    • Describe the capabilities of activity management
    • Describe the features of Chatter
    • Describe the considerations when importing, updating, transferring, and mass deleting data
    • Given a scenario, identify tools and use cases for managing data
    • Describe the capabilities and implications of the data validation tools
    • Describe the different ways to back up data
    Content and folder Management And Reports and Dashboard 15%
    • Describe the capabilities of Content
    • Describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents
    • Describe the options available when creating or customizing a report
    • Describe the impact of the sharing model on reports
    • Describe the options available when creating and modifying dashboards
    • Describe the capabiltities of custom report types
    Workflow Automation 07%
    • Describe when workflow are evaluated
    • Describe the capabilities of workflow rules and actions
    • Given a scenario, identify the appropriate workflow solution
    • Describe capabilities and use cases for the approval process
    Desktop and Mobile Administration 02%
    • Describe the capabilities of Salesforce1 and SalesforceA
    • Describe the installation and synchronization options of Salesforce for Outlook
    AppExchange 02%
    • Identify use cases for AppExchange applications

    View Details

  • Salesforce Certified Marketing Cloud Consultant

    Salesforce-Certified-Marketing-Cloud-Email-Specialist_RGB

    Salesforce Certified Marketing Cloud Consultant Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 90 Mins.
    • Passing score: 68%
    • Price: $200 USD
    • Retake Fee: USD 100

    Syllabus for Salesforce Marketing Cloud Consultant Certification Exam

    Discovery 13%
    • Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.
    • Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.
    • Provided a customer environment and goals, determine the viability of external systems that need to be included in the solution. (POS, CRM, ecommerce, data warehouse, data source inputs)
    • Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer. (frequency, complexity, volume of sending)
    • Given a scenario that includes customer information about subscriber acquisition, management, and attrition, utilize this information to select solution components.
    • Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application.
    Conceptual Design 12%
    • Analyze customer data to determine the appropriate data model. (List model, Data Extensions)
    • In a given scenario, determine appropriate solution for given requirements considering technical expertise of personas. (Automation Studio vs. Journey Builder, for example)
    • In a given narrative data flow, select the correct data flow diagram that depicts that data flow.
    • In a given customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.
    • In a given customer scenario, determine factors to consider when scaling the solution.
    • Articulate how data construct will drive one-to-one messaging and content. Explain the purpose of IP Warming and make a recommendation based on customer needs.
    Marketing Cloud Connect And Account Configuration 18%
    • Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration. (Salesforce edition, list of integration users, scope user, administrator credentials)
    • Understand how to send an email to a contact, lead, campaign, and report via the Sales / Service Cloud and Marketing Cloud. (sending, triggered, automated)
    • Understand how Sales / Service Cloud data in the Marketing Cloud can be segmented.
    • Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.
    • Determine which type of customer scenario warrants the creation of a business unit. (publication types, demographic, workflow processes, organizational structure)
    • In a given scenario, troubleshoot issues regarding Reply Mail Management. Analyze the impact of applying Sender Authentication Package (SAP) to a business unit. (link wrapping, landing pages, image URLs)
    Reporting And Data Design 20%
    • Explain how the information in data views and tracking extracts are accessed.
    • Compare and contrast standard reports, data views, and tracking extracts.
    • Summarize Send Logs including when/why to use it; how to create and manage. 
    • Explain the various data objects in the Marketing Cloud. (data extensions, list model, data retention model, publication lists, suppression lists)
    • Understand available data types, retention and template options when building a data extension.
    • Understand how data is retrieved within a Relational Data Model. (basic SQL)
    • Given a customer scenario, recommend appropriate import method with list or data extensions.
    • Understand the implications of a system being database of record.
    Automation And Email Build 14%
    • Given a customer scenario, select the appropriate workflow that meets the business requirement. (import, segmentation, email send)
    • Compare and contrast triggered and scheduled interactions.
    • Understand the required steps to build, test, and deploy an email based on customer requirements.
    • Explain the various ways to individualize email content. (AMPscript, personalization strings, dynamic content, guide template language)
    • Compare and contrast the ways to individualize content, such as: SSJS vs AMPscript, Dynamic Content Wizard vs. AMPscript/LookupRows function.
    • Explain various Marketing Cloud Email technologies. (Link Alias tags, Impression regions, Web Analytics Connector)
    Contact Builder 14%
    • Explain the role and capabilities within Contact Builder. (tools such as data designer, all contacts, data extensions, imports, data sources, contact configuration)
    • Understand how cardinality and root relationships impact data modeling. Summarize how to use Data Designer to incorporate data source into Contact Builder.
    • Given a customer scenario, know how to build an Attribute Group to be used for a simple interaction.
    Journey Builder 11%
    • Compare and contrast the automation tools, such as Journey Builder, Automation Studio, and Pardot.
    • Given a customer scenario that includes Journey Builder, evaluate the requirements, activities, and steps.
    • Explain the requirements for and the methods by which a contact can enter a Journey.
     

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  • Salesforce Certified Platform AppBuilder

    Salesforce-Certified-Platform-App-Builder_RGB

    Salesforce Certified Platform AppBuilder Exam :
    • Number of Questions: 20
    • Item Types: Multiple Choice
    • Exam time: 30 Mins.
    • Passing score: 65%
    • Attempts to Pass: 3
    • Price: $100 USD
    • Retake Fee: USD 50

    Syllabus for Salesforce Platform AppBuilder Certification Exam

    Exam Outline 100%
    • Describe the capabilities of the core CRM objects in the Salesforce schema.
    • Identify common scenarios for extending an org using the AppExchange.
    • Given a scenario, determine the appropriate data model.
    • Identify the considerations when changing a field's type.
    • Given a set of requirements, identify the considerations and select the appropriate field type.
    • Describe the capabilities of and use cases for external objects.
    • Describe the capabilities of and use cases for record types.
    • Describe the capabilities of, use cases for, and implications of roll-up summary fields.
    • Describe the ramifications of field updates and the potential for recursion.
    • Describe the capabilities of and use cases for social features.
    • Describe the declarative options available for incorporating Lightning Components in an application.
    • Describe the declarative customizations options available for the Salesforce1 mobile application user interface.
    • Given a set of requirements, determine the appropriate global and object-specific actions and action layouts to optimize the Salesforce1 user experience.
    • Describe the differences between and considerations when using the various types of sandboxes.
    • Describe the use cases of and considerations when using unmanaged packages.

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  • Salesforce Certified Platform Developer I (401)

    salesforce developer1

    Salesforce Certified Platform Developer I Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 105 Mins.
    • Passing score: 68%
    • Price: $200 USD
    • Retake Fee: USD 100

    Syllabus for Salesforce Platform Developer I 401 Certification Exam

    Salesforce Fundamental 10%
    • Describe the considerations when developing in a multi-tenant environment.
    • Describe how the Salesforce platform features map to the MVC pattern.
    • Describe the capabilities of the core CRM objects in the Salesforce schema.
    • Identify the common scenarios for extending an application's capabilities using the AppExchange.
    • Given a scenario, identify common use cases for declarative customization.
    Data Modeling And Management 12%
    • Given a set of requirements, determine the appropriate data model.
    • Describe the capabilities of the various relationship types and the implications of each on record access, user interface (UI), and object-oriented programming.
    • Describe the impact of schema design and modifications on Apex Development.
    • Describe how to visualize and create entity relationships.
    • Describe the options for and considerations when importing and exporting data into development environments.
    Logic and Process Automation 46%
    • Describe how to programmatically access and utilize the object schema.
    • Describe the capabilities and use cases for formula fields.
    • Describe the capabilities and use cases for roll-up summary fields.
    • Describe the capabilities of the declarative process automation features.
    • Describe when to use declarative automation features vs. Apex classes and triggers.
    • Describe how to declare variables and constants in Apex and how to assign values using expressions.
    • Describe the primitive and complex Apex data types and when to use them.
    • Describe how to use and apply Apex control flow statements.
    • Describe how to write and when to use Apex classes and interfaces. Describe how to use basic SOSL, SOQL, and DML statements when working with objects in Apex.
    • Describe the basic patterns used in triggers and classes to process data efficiently.
    • Describe when to use and how to write triggers.
    • Describe the implications of governor limits on Apex transactions.
    • Describe the relationship between Apex transactions, the save execution order, and the potential for recursion and/or cascading.
    • Describe how to implement exception handling in Apex.
    • Describe how to write Visualforce controllers.
    • Describe when and how to use standard Visualforce controllers vs. Apex custom controllers and controller extensions.
    • Describe the programmatic techniques to prevent security vulnerabilities in Apex and Visualforce.
    • Describe how Apex impacts the ability to make declarative changes.
    User Interface 10%
    • Describe how to display Salesforce data using a Visualforce page.
    • Describe the types of web content that can be incorporated into Visualforce pages.
    • Describe how to incorporate Visualforce pages into Force.com applications.
    • Describe the benefits of the Lightning Component framework.
    • Describe the resources that can be contained in a Lightning Component.
    Testing 12%
    • Describe the testing framework and requirements for deployment.
    • Describe how to write unit tests for triggers, controllers, and classes.
    • Describe when and how to use various sources of test data.
    • Describe how to execute one or multiple test classes.
    • Describe the differences between invoking Apex in execute anonymous vs. unit tests.
    Debug and Deployment tools 10%
    • Describe how to monitor and access various types of debug logs.
    • Describe the capabilities and security implications of the Developer Console, Workbench, and Force.com IDE.
    • Describe the different processes for deploying metadata and business data.
    • Describe how the different environments are used in the development and deployment process.
     

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  • Salesforce Certified Platform Developer II

    Salesforce Certified Platform DeveloperII

    Salesforce Certified Platform Developer II Exam :
    • Number of Questions: 35
    • Item Types: Multiple Choice
    • Exam time: 60 Mins.
    • Passing score: 63%
    • No Registration Fee
    • Attempts to Pass: 3

    Syllabus for Salesforce Platform Developer II Certification Exam

     
    Exam Outline 100%
    • Describe the capabilities of base-system objects such as sharing objects, history objects, metadata objects, multi-currency, and Chatter objects.
    • Describe the different capabilities of and use cases for the various Salesforce development platforms (Heroku, Fuel, Force.com).
    • Describe how to design code that accommodates multi-language, multi-currency, multi-locale considerations.
    • Describe the implications of compound data types in Apex programming.
    • Identify use cases for different types of custom settings, and describe how to implement solutions for those use cases.
    • Describe the interactions between Visualforce/Apex with Flow/Lightning Process Builder.
    • Given a scenario, identify the optimal programmatic or declarative solution.
    • Identify potential issues with inefficient code and mitigation techniques to avoid exceeding governor limits.
    • Describe the data return types for SOQL and SOSL queries and their impact on variable assignment.
    • Given a scenario, describe when and how to use Apex managed sharing.
    • Describe the use cases for the various authentication techniques.
    • Given a scenario, describe how to use a standard set controller.
    • Describe use cases for JavaScript in a Visualforce page.
    • Given a set of requirements, describe the process for designing Lightning components.
    • Describe the common performance issues for user interfaces and the techniques to mitigate them.
    • Describe the considerations for query performance.
    • Describe how to expose Apex classes as SOAP and REST web services.
    • Describe how to use system classes to integrate with SOAP- or REST-based web services.
    • Describe when and how to use metadata, streaming, and Analytics API to enhance Apex and Visualforce solutions.
    • Describe the best practices for unit testing in Apex.
    • Describe how to apply different techniques to create test data and responses.
    • Describe various ways to execute test and specify test execution options.
    • Given a scenario, identify the appropriate tool to analyze application performance profiles and troubleshoot data and performance issues.

    View Details

  • Salesforce Certified Sales Cloud Consultant

    salesforce sales cloud

    Salesforce Certified Sales Cloud Consultant Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 105 Mins.
    • Passing score: 68%
    • Price: $200 USD
    • Retake Fee: USD 100

    Syllabus for Salesforce Sales Cloud Consultant Certification Exam

    Industry Knowledge and Implementation Strategies 11%
    • Explain the factors that influence sales metrics, KPIs and business challenges.
    • Explain common sales processes and key considerations.
    • Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, and document).
    • Given a scenario, determine appropriate sales deployment considerations.
    • Given a scenario, measure the success of a Sales Cloud implementation project.
    Sales Cloud Solution Design 25%
    • Given a set of requirements, design an end-to-end sales process from lead to opportunity to quote to close to order.
    • Given a scenario, analyze customer requirements to determine an appropriate solution design considering capabilities, limitations, and design trade-offs.
    • Given a scenario, identify an appropriate approach when designing the lead conversion process.
    • Describe the implementation considerations when designing a sales process.
    • Given a scenario, determine when it is appropriate to include custom application development or a third-party application.
    • Describe the appropriate uses cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
    • Explain the capabilities and use cases for territory management.
    • Explain the capabilities, use cases and design considerations when implementing Orders.
    • Explain the capabilities, use cases and design considerations of Salesforce1 Mobile App pertinent to the sales process.
    Marketing and Leads 7%
    • Explain how marketing capabilities support the sales process.
    • Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification.
    • Explain the best practices for managing lead data quality.
    Account and Contact Management 12%
    • Identify use cases and design considerations for social accounts and contacts.
    • Explain how the ownership of account and contact records drive visibility of related sales information such as opportunities, activities, etc.
    • Explain the various methods for establishing relationships between accounts and contacts.
    • Explain the impact of having an account hierarchy.
    • Explain the methods for populating and maintaining account and contact data using data enrichment tools.
    • Explain the use cases and implications for implementing person accounts.
    Opportunity Management 15%
    • Given a set of requirements, determine how to support different sales process scenarios.
    • Given a scenario, determine the relationships between sales stages, forecast and pipeline.
    • Describe the relationships between opportunities to assets, product line items and schedules, price books, quotes, contracts, campaigns, etc.
    • Given a set of requirements, determine the appropriate forecasting solution.
    • Describe the impact of multi-currency on opportunities.
    Sales Productivity 12%
    • Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
    • Identify use cases and considerations for using email and productivity tools.
    • Given a scenario, identify the appropriate mobile solution to improve sales productivity.
    • Describe how Chatter enables collaboration in the sales process.
    • Explain the use cases and best practices for using Content vs. Chatter Files in the sales process.
    • Explain the capabilities and use cases of work.com pertinent to sales productivity.
    Communities and Site Management 05%
    • Explain the use cases for Communities and sites in the sales process.
    • Identify the impact of enabling Communities.
    Sales Cloud Analytics 05%
    • Given a set of desired metrics, determine the appropriate report, dashboard or reporting snapshot solution.
    • Describe the implementation considerations of multi-currency on reports and dashboards.
    Integration and Data Management 08%
    • Explain the use cases and considerations for integrations common to Sales Cloud implementations.
    • Explain the use cases and considerations for data migration in Sales Cloud.
    • Given a scenario, analyze the implications and design considerations of large data and transaction volumes.

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  • Salesforce Certified Service Cloud Consultant

    salesforce service cloud

    Salesforce Certified Service Cloud Consultant Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 105 Mins.
    • Passing score: 68%
    • Price: $200 USD
    • Retake Fee: USD 100

    Syllabus for Salesforce Service Cloud Consultant Certification Exam

    Industry Knowledge 15%
    • Explain the factors that influence key contact center metrics, KPIs, and business challenges.
    • Explain the uses cases, costs and benefits for different interaction channels.
    • Identify challenges and considerations for business continuity in the contact center.
    • Compare and contrast the different types of contact centers and their business drivers.
    • Identify the core tenets of KCS.
    • Describe how various components of a contact center can solve different business challenges.
    Implementation Strategies 05%
    • Given a scenario, determine how to facilitate a successful consulting engagement
    • Given a scenario, determine appropriate contact center deployment strategies.
    Service Cloud Solution Design 15%
    • Given a scenario, analyze customer requirements to determine an appropriate solution design considering capabilities, limitations and design trade-offs.
    • Distinguish when it is appropriate to include custom application development or third-party applications.
    • Distinguish the key components that contribute to performance optimization within a design.
    • Describe the user experience requirements that can be solved by the Salesforce Console for Service.
    Account and Contact Management 12%
    • Identify use cases and design considerations for social accounts and contacts.
    • Explain how the ownership of account and contact records drive visibility of related sales information such as opportunities, activities, etc.
    • Explain the various methods for establishing relationships between accounts and contacts.
    • Explain the impact of having an account hierarchy.
    • Explain the methods for populating and maintaining account and contact data using data enrichment tools.
    • Explain the use cases and implications for implementing person accounts.
    Knowledge Management 11%
    • Explain the knowledge article lifecycle including creation, publishing, consumption, and feedback.
    • Given business process requirements, determine the appropriate approach to manage Knowledge adoption and maintenance.
    • Compare and contrast Files, Content, Solutions, and Knowledge.
    • Given a set of requirements, determine how to configure data categories, article types, and publishing workflow.
    • Distinguish the key factors to consider when designing a Knowledge data migration strategy.
    Interaction Channels 15%
    • Describe the use cases and functionality for each interaction channel including mobile, phone, email, web, chat and social media.
    • Differentiate between the available email-to-case and web-to-case solutions and explain how to configure each.
    • Explain the Open CTI features, architecture, and implications.
    • Given a set of requirements, recommend the appropriate Communities solution.
    • Explain the design considerations and best practices when configuring an interaction channel solution.
    Case Management 25%
    • Given a set of requirements, design a case management solution from case creation to closure including case assignment, case escalation, case resolution, and case disposition.
    • Describe the relationships between cases and other areas such as assets, entitlements, Communities, Live Agent, and Knowledge.
    • Given a set of KPIs, determine the appropriate case management solution.
    • Identify use cases for Chatter, Chatter Answers and Case Feed within case management.
    • Explain the capabilities, use cases, and how to configure the service entitlements in Salesforce.
    • Explain the use cases, capabilities and limitations of Visual Workflow pertinent to case management.
    • Identify capabilities for managing cases using social media.
    Contact Center Analytics 07%
    • Given a set of desired metrics, determine the appropriate reporting solution taking into account data sources, data volume, and various contact center technologies.
    • Given a scenario, evaluate the considerations when designing reports and dashboards to serve different stakeholders (agents, supervisors, managers, executives).
    • Given a scenario, recommend appropriate strategies to measure adoption given customer size, implementation design, and required metrics.
    Integration and Data Management 07%
    • Given a scenario, analyze the implications and design considerations of large data and transaction volumes.
    • Explain the use cases and considerations common to contact center integration patterns.
    • Explain the use cases and considerations for data migration and data quality.

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SALESFORCE Training Course in Noida, Greater Noida, Delhi, Ghaziabad, Gurgaon.

Eligibility & Prerequisite:

The SALESFORCE course is designed in such a way that anybody who is willing to demonstrate their skills in the world of programming can learn this. However the course is considered ideal for:

  • Fresh graduates
  • Job Seekers
  • Business entrepreneur
  • Who want to explore more on SALESFORCE
  • Who wants to make their career in the technology world

 

Course Objectives:

SALESFORCE Course are for those students who wish to mark their presence in the field of SALESFORCE. You will get SALESFORCE training in a real time by the professionals only. Key objectives of program includes

  • The complete understanding of fundamental skills required SALESFORCE.
  • Create your own Salesforce cloud program
  • About new concept and SALESFORCE elements included in Cloud and development concept

 

Job Opportunities in SALESFORCE:

The whole world has come under one roof now, which is the roof of technology. Is it fresher or an experienced SALESFORCE having opportunities for both. After completing your training you can explore jobs in different fields such as SALESFORCE. Once you earn experience on live projects it is easier to grab the chance.

Webtrackker Noida provides Best SALESFORCE training Institute in Noida as per on current industry standards that enables students to their dream jobs at MNCs. Webtrackker Provides Best SALESFORCE Training in Noida. Webtrackker is one of the reputed SALESFORCE training institutes in Noida offering hands on practical knowledge and 100% placement assistance along with basic as well as advanced level SALESFORCE training courses.

At Webtrackker SALESFORCE training in Noida is held by subject specialist corporate professionals with 7+ years of experience in handing real-time SALESFORCE projects. Webtrackker offers a combination of academic learning and practical sessions to provide the student maximum exposure that transform a naïve student into a professional whom MNCs are looking for.

SALESFORCE Training Institute in Noida, Greater Noida, Delhi, Ghaziabad, Gurgaon.

Regular Batch ( Mon - Fri)

  • Duration : 3 Months

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Duration : 3 Months

Fast Track batch

  • Duration : 1 week & 1 Month

SALESFORCE Training in Noida has been prepared keeping in mind to industry trends and the advanced SALESFORCE course content and syllabus that fulfill the professional requirement of the student and prepare them to get placement in MNCs and meet their career goals.

Webtrackker is the best SALESFORCE training center in Noida with advanced infrastructure and high-tech lab facilities and the options of choosing multiple courses at Noida Location. Webtrackker in Noida prepares thousands of students for SALESFORCE at reasonable SALESFORCE fees that is customized keeping in mind training and course content requirement of each attendee.

SALESFORCE training course works on "Learning by Practical" principal using state-of-the-art infrastructure for performing hands-on exercises and real-world case studies. This advanced SALESFORCE training ensures that you get the knowledge and skills that you will need to work in an MNC.

Webtrackker Noida is one of the best SALESFORCE training institutes in Noida with 100% placement support. Webtrackker has advanced SALESFORCE course modules and training sessions for students. At Webtrackker SALESFORCE training classes is conducted during day time classes, weekend classes and evening batch classes.

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SALESFORCE Training Institute in Noida, Greater Noida, Delhi, Ghaziabad, Gurgaon.

Regular Batch ( Mon - Fri)

  • Duration : 3 Months

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Duration : 3 Months

Fast Track batch

  • Duration : 1 week & 1 Month
  •  

 

At Webtrackker high-tech SALESFORCE training center in Noida students learn the SALESFORCE Training on live projects.

SALESFORCE Training in Noida has been prepared keeping in mind to industry trends and the advanced SALESFORCE course content and syllabus that fulfill the professional requirement of the student and prepare them to get placement in MNCs and meet their career goals.

Webtrackker is the best SALESFORCE training center in Noida with advanced infrastructure and high-tech lab facilities and the options of choosing multiple courses at Noida Location. Webtrackker in Noida prepares thousands of students for SALESFORCE at reasonable SALESFORCE fees that is customized keeping in mind training and course content requirement of each attendee.

SALESFORCE training course works on "Learning by Practical" principal using state-of-the-art infrastructure for performing hands-on exercises and real-world case studies. This advanced SALESFORCE training ensures that you get the knowledge and skills that you will need to work in an MNC.

Webtrackker Noida is one of the best SALESFORCE training institutes in Noida with 100% placement support. Webtrackker has advanced SALESFORCE course modules and training sessions for students. At Webtrackker SALESFORCE training classes is conducted during day time classes, weekend classes and evening batch classes.

 

 

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